Testimonial

My Business Assistant has helped free up my time so I can focus on growing my business instead of just running my business. If you're starting to get overwhelmed with work, a VA from My Business Assistant is the perfect solution to help keep your business running smoothly while you continue to grow.

Louie Helm
Co-Founder Fundable.com

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Communications Solution

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Unified Communications:
Solution for all your communication and data needs

Phone Features
Email Features
Fax Features
Notification/Paging Features
Other Features

Phone Features

Toll-Free Number: Your own dedicated toll free number
Find-Me / Follow-Me: Intelligent and Sophisticated call forwarding
Schedule Based Forwarding: Calls forwarded to different numbers based on a schedule
Simultaneous Ring: Calls forwarded to many phones simultaneously
Voicemail: More than 4 hours of online voicemail storage
Voicemail to email: Auto-Forward voicemails to one or more email address
Call Screening / Announce: Hear the person calling before accepting the call
Caller ID: Choose to see caller's number or your number
One Number: Service Fax/Phone/Cell/etc. all through one number
Conference Calls: Up to 32 callers
Calling Card: Outbound calling, free long-distance, no card needed
Email by phone: Text-to-speech of your emails on the phone
Customizable greetings: Control what the caller hears when phone is answered
Call Queuing Optional: ACD queuing of inbound callers
Music On Hold: Caller hears music when on hold or waiting to connect
Custom Music/Message: Upload personalized hold music or marketing message
Call Transfer: Transfer callers to voicemail, another number, speed dial
Unavailable Greeting: Customizable greeting when you're not available
Extended Absence: Greeting can be customized if you're away for a long time
Speed Dial: Maintain speed dial list of commonly used numbers
One Button: Call Return voicemails with a single button
Attendant (operator): Assign a personal attendant/operator if you're not available
Send emails by phone: Simply speak messages on the phone and send it
Never Get a Busy Signal: Huge capacity lets every caller or fax get through
Realtime Online Call History: See entire call history online in real time
Realtime Current Usage: See all current (and past) usage details
Web & Phone Administration: Fully control your account using web or phone

Email Features

Web Access: Retrieve emails, faxes, and voicemails from MyBusinessAssistant website
Large Storage: Online storage for 100MB or more (more than 6,000 emails)
Spam Quarantine: Traps spam messages in quarantine; full quarantine management with Block and Allow lists
Anti-Virus: Anti Virus included, updated hourly
POP3 & sPOP3: Access POP and Secure POP access from any email client, for emails, faxes and voicemails
IMAP4 & sIMAP4: Access IMAP4 and Secure IMAP4 access from any email client, for emails, faxes and voicemails
Secure Messaging: Send secure encrypted messages from MyBusinessAssistant website
Vacation Reply: Customized Auto-Reply when you’re not available
Auto-Forward: Auto-Forward messages to one or more email boxes
Multi-Folder: Support, create and store messages in folders
Filters: Auto-Filter messages into folders or trash
Powerful Distribution: Distribution lists indicate message delivery method of (fax/email/voicemail)
Send email to a list, and it will be appropriately delivered to each recipient (some by fax, others by email, etc.)
Mail-Sync™: Synchronize MyBusinessAssistant email with external or business email accounts

Fax Features

Fax to Email: Faxes forwarded faxes to one or more email accounts
Multi Format: Faxes delivered in PDF or TIFF format
Faxes by Phone: Faxes retrievable by phone and forwarded anywhere
Send Fax by Phone: Dictate a message, and sent as a fax
Send faxes: Send any message with any attachments as a fax
Fax Relay: Faxes auto-forwarded to other fax machines or email boxes
Large Online: Storage room for more than 6,000 faxes online
Web access to faxes: Faxes retrievable from any internet device
Fax Blast : Faxes sent to large groups of recipients

Notification/Paging Features

Notifications of voicemails: Get voicemail notifications to your cell phone, email, or pager for all messages, or just for specific ones.
Notifications of fax: Get fax notifications to your cell phone, email, or pager
Notifications of emails: Get email notifications to your cell phone, email, or pager
Notifications of appointments: Get appointment notifications to your cell phone, email, or pager
Notifications of events: Get events notifications to your cell phone, email, or pager
TAP and Tone pager support: Alphanumeric and numeric pager support
SMS notifications: Text message notifications to your cell phone

Other Features

Address Book / Contacts: Store unlimited contacts online
Lookup contacts by phone: Call a contact or lookup their address using the phone
Synchronize Contacts: Online sync contacts (bi-directionally) with Outlook, Outlook Express, ACT!, and Palm devices
Online Calendar: Store calendar of appointments and events online
Phone access: Review appointments on the phone
Synchronize Contacts: Online Sync your calendar (bi-directionally) with Outlook, Outlook Express, ACT!, and Palm devices
Weather: Get weather info for your favorite cities by phone or web
To-Do list: Keep task lists online, sync with Outlook, access by phone
Reminders: Get notifications of important tasks, appointments, etc. (see Notification Features above)
24x7x365 Non-Stop: Our Telephone service is a non-stop operation, always in service – 24x7x365; all systems are redundant