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PBX is a hosted PBX system which completely automates
the handling of your incoming calls. A virtual
or hosted PBX system is maintained by us, so you
don’t need to pay for any hardware, software or
support. Calls are routed from the hosted PBX
to extension owners through the public telephone
network. Virtual PBX offers a full-featured phone
system with features and capabilities far surpassing
those of the most expensive in house PBX systems.
Virtual PBX is clearly the better choice for small
to mid-size companies with dispersed teams, and
those with limited financial capabilities. Key
features of our Virtual PBX system:
- Lower cost of ownership:
no hardware or software to install or maintain
- Professional call handling:
Callers are greeted with a professionally recorded
personalized business greeting, and then offered
menu options for proper call routing
- Anywhere forwarding:
Calls can be forwarded to any employee’s phone,
in any location - including international locations
- Easy access:
The system provides a directory of employee
extensions accessible by inputting digits corresponding
to employee first or last names
- Voice mail capability:
Takes voice messages for any employee extension,
for a department, or for the company in general
- Call transfer:
calls can be easily transferred between extensions
- Unified communication:
Combines all phone and fax numbers into one
corporate number. The technology encompasses
all forms of phone, fax and email functions
controlled by an individual user or a group
of individual users into one controlled system
- Web-based access:
Allows for complete control of call forwarding
options from anywhere, anytime using web-based
interface
- Voice message transcription:
Messages can also be transcribed and emailed
to you
View
all the features
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Give your callers that personal,
real human touch with our Live Virtual Receptionists.
Armed with the latest technology, a Remote Live
Receptionist is a highly trained receptionist
who takes all your business calls with your
personalized message and connects to you so
seamlessly that your clients won’t believe your
receptionist isn’t in the office with you. Our
Virtual Receptionists can go a step ahead and
make appointments, provide information about
your company, and place orders, and email or
fax the information collected from the callers
to you. This service is available 24/7, 365
days a year.
Key Features of 24/7 Live Virtual Receptionist:
- USA based professionals:
All Live Receptionists are professionally
trained USA based agents
- Personalized greetings:
All calls are greeted with a completely
customized greeting. Your caller will have
no idea you are outsourcing your call answering
services
- Allied services: Live
Receptionists take messages, patch calls,
schedule appointments, and even take and
complete e-commerce orders from your website
- Pre-recorded messages:
Marketing messages can be recorded to inform
your callers about upcoming events, new
services, or just to say how much you appreciate
the call
- Immediate message forwarding:
Messages are delivered via email, fax, or
both. Email provides you immediate access
to your messages, no matter where you may
be, anywhere around the world, all the while
saving you time and money. When your Live
Receptionist takes messages for you, the
message is quickly and efficiently sent
to the appropriate email address, pre-specified
by you
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