| Virtual
PBX is a hosted PBX system which fully automates
the handling of your inbound calls. Unlike an
in-house hardware based PBX system, a virtual
or hosted PBX system is maintained by the service
provider, so there is no hardware or software
for the client to pay for or support. Calls are
routed from the hosted PBX to extension owners
through the public telephone network. Virtual
PBX offers a full-featured phone system with features
and capabilities far surpassing those of the most
expensive in house PBX systems. Virtual PBX is
clearly the better choice for small to mid size
companies with distributed employees, and those
with limited financial capabilities.
Some
of the major features in our
Virtual PBX system
- A low cost of ownership,
with no hardware or software to install or maintain
- Callers are greeted
and acknowledged with a professionally recorded
business greeting, and then offered menu options
for proper call routing
- Calls are forwarded
to any employee’s phone, in any location
- including international
- Provides a directory
of employee extensions accessible by inputting digits
corresponding to employee first or last names
- Takes voice messages
for any employee extension, for a department, or
for the company in general
- Allows transfer of
calls between extensions
- Combines all phone
and fax numbers into one corporate number. Unified
Communication technology encompasses all forms of
phone, fax and email functions controlled by an
individual user or a group of individual users into
one controlled system
- Allows for complete
control of call forwarding options from Anywhere,
Anytime using web-based interface
- Messages can also be
transcribed and emailed to you
View
all the features
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If
you want to give your callers that personal, real
human touch, our Live Receptionist is the service
for you. Armed with the latest technology, a Remote
Live Receptionist is a highly trained receptionist
who takes all your business calls with your company
name and connects to you so seamlessly that your
clients won’t believe your receptionist isn’t
in the office with you. Our Live Receptionists can
do a lot more than take and route your calls. Our
skillfully trained Live Receptionists make appointments,
provide information about your company, and even
place web orders and email or fax the information
collected from the callers to you. This service
is available 24/7, 365 days a year.
Some
of the major Features of
24/7 Live Receptionist
- All Live Receptionists
are professionally trained USA based agents
- All calls are
greeted with a completely customized greeting.
Your caller will have no idea you are outsourcing
your call answering services
- Live Receptionists
take messages, patch calls, schedule appointments,
and even take and complete e-commerce orders from
your website
- Marketing messages
can be recorded to inform your callers about upcoming
events, new services, or just to say how much
you appreciate the call
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Messages are delivered
via email, fax, or both. Email provides
you immediate access to your messages, no
matter where you may be, anywhere around
the world, all the while saving you time
and money. When your Live Receptionist takes
messages for you, the message is quickly
and efficiently sent to the appropriate
email address, pre-specified by you
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