My Virtual Assistant

My Virtual Assistant Services Make Your Business Truly Virtual

Break free from the administrative burdens of running a business with My Virtual Assistant. As part of My Virtual Business Center, My Virtual Assistant combines a wide range of high caliber virtual assistant services with a Right Shore approach. You have the option to select US-based or overseas virtual assistants for different activities and get professional support, just like "big enterprises". Our virtual assistants will help you focus more on growing your business while lowering your overhead costs and management hassles.

My Virtual Assistant Works In Sync With Your Business Demands

Our virtual assistants become a reliable component of your business operations with 100% privacy assurance. Some of the key differentiators that make us better than other virtual assistant service providers:

• Dedicated local manager: We appoint one dedicated US based account manager who acts as your central point of contact, understands your business needs, and manages all your back-office services seamlessly.
• Customizing our services to meet your business needs: We integrate and align our services with your business, unlike other virtual assistant services providers who expect the reverse. No need to adjust your schedules or business processes because our flexible virtual services integrate with your operations.
• Best quality with experienced professionals: No need to sacrifice on quality for services that fit your pocket. Each member of your virtual assistant team is assigned to you based on their unique skill-set and experience. All our clients have been extremely delighted with their responsiveness and ability to deliver fast.
• Process documentation for proficient service: We document every step of your business processes to ensure seamless service. Regular tasks are pre-defined and saved in the MyBusinessAssistant system which ensures service continuity, better coordination between team members, and avoids delays or interruptions due to employee absenteeism.
• Comprehensive service portal for easy access: Our dedicated service portal makes it quick and easy to submit new tasks without having to lift the phone or send an email. Tell us when you need it and consider it done. Our portal also tracks time spent on every task assigned to us.
• Synchronized services: Only My Virtual Assistant fully integrates with 24/7 Live Answering, Accounting, Website, IT, and Marketing services. Your service teams talk to each other to coordinate the best possible service through a single interface for you.

Professional Virtual Assistant Services:

General Office Assistance:

• Calendar management
• Proofreading
• Client / lead follow-up calls and emails
• Email / fax replying and filtering
• Appointment scheduling
• Expense report processing
• Customer record update and maintenance
• Vendor research
• Event organization
• Document management including Microsoft Word, Excel and PowerPoint
• Dictating / transcription

Specialized Business Assistance:

Each business is different. You might use some kind of unique applications related to your industry or business processes. Whether it's a custom backend system for your business or a complex proprietary system for managing your business initiatives, we train senior or industry-specific virtual assistants on your application so they can manage your business requirements effectively.

Research Assistance:

Whether it’s a research report you need or database tasks in conjunction with your research projects, our trained researchers scour the Internet to meet your information requirements. Our virtual assistants are experienced in:

• Product research
• People research
• Vendor research
• Market research
• Competitor research
• Article research

Virtual Customer Support ( Phone, Email, Live Chat ):

You need reliable and professional assistants to provide high quality customer care as it is vital for your business. Our virtual assistants are experienced in phone support, email support, and live chat support. Basic Phone Support is available 24x7, and Advanced Support is available during business hours. Some of the common customer support tasks include:

• Customer inquiries
• Lead inquiries
• Product demonstration
• Pricing related questions
• Online visitor support

Virtual Data Entry and Processing Assistance:

Data Cleanup: We can transform your poorly formatted documents and spreadsheets and convert them into professional documents. Our virtual assistants can:

• Clean your data for erroneous information or custom criteria given by you.
• Validate entered data for consistency and accuracy.
• Remove letters, symbols, and characters that don't belong.

Data Formatting: We can take in raw information and format it to give it a structure that can be utilized to make business decisions.

• Organize people, groups, companies, or any other item.
• Reformat unorganized or unreadable text so it looks clean and professional.
• Parse unorganized data into a standardized format.

Data Processing: Our virtual assistants have expertise in processing scanned images for fan clubs, warranty cards, forms, or written surveys. Now you can make your business truly paperless.

• Check for erroneous and incorrectly entered information.
• Interpret bad handwriting more accurately than machine reading.

Data Extraction: We can sift through documents to find hidden yet valuable information.

• Locate and extract specific pieces of information from a scanned document.
• Determine if a document talks about a specific subject matter.
• Highlight and format names and addresses gathered programmatically.

 

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