Online Business Virtual Back Office Support

Virtual Back Office Support for Online Business

Our dedicated e-Assistants are specially trained to handle all your back office needs. Choose from US or India-based resources for as many hours per month as you need.

Our dedicated e-Assistants are specially trained to handle all of your back office needs. Choose from US or India-based resources for as many hours per month as you need.

 

Online Store Management

Whether your site utilizes a simple shopping cart or a complex e-commerce platform, we assign highly trained virtual assistants who maintain your e-commerce site. Setting up and managing your online store on a regular basis can be a daunting task. We will set up your store design, add vendors and products, pricing, personalization options, shipping, images, SEO tags, product reviews and any other product related tasks. We take care of all aspects of your e-commerce store maintenance.

Accounting Download

Download your online and POS (if applicable) transactions and reconcile your statements.

Return & Charge Back Processing

We can process your returns and charge backs, coordinate restocking with your warehouse and process charge-backs

Product Research

Thinking of adding new products or discontinuing an existing one? Our e-Assistants can provide you with researched product or service information, distribution sources and competitive sellers to help you make informed decisions.

Vendor Research and Management

We provide market and competitive intelligence on existing vendors or locate potential vendors. We can also coordinate logistics and other information with your current vendors.

Inventory and Warehouse Support

We can coordinate inventory control, deliveries and other warehouse logistics for product based online companies.

Shipper Rate Negotiation

Based on your shipment volume, we will make sure you are getting right the shipping prices for you and your customers.

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